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For better GPS signal strength, please pull out and unwrap the GPS extension cable stored at the back of the Network Extender to position the GPS antenna as close to a window as possible. For best results, place your Verizon LTE Network Extender near a window where a strong GPS signal can be acquired. Position Your Verizon LTE Network ExtenderĬonsider these factors when choosing a location for your Verizon LTE Network Extender:. GPS signal: The Network Extender requires a continuous GPS signal from the provided GPS antenna. A Router/Modem: The Verizon LTE Network Extender must be connected to an available LAN port on a router or modem with always-on internet access. NOTE: Home satellite broadband access is not supported. #Gps antenna for verizon network extender download
Internet Access: High speed wired broadband with minimum download speed of 10 Mbps and upload speed of 5 Mbps, 20 Mbps down and 10 Mbps up or higher is recommended. Review these Verizon LTE Network Extender Requirements. Press the Reset button for 10 seconds for factory reset. Press to toggle display options to show device information. Please see GPS Troubleshooting section in this QSG for more information. If the LCD Display shows “GPS Insufficient Error”, open the bottom cover and remove the GPS module stowed in the compartment. To provide the device with good GPS signal, place the device near a window that’s without any metal shielding. Depending on device mode, the LED may either show white or red. If you’re still unable to activate the extender after completing the steps above, or if you had trouble changing the port forwarding settings on your router, you can contact Verizon and escalate to Tier 2 or Tier 3 support.Ĭasatech is also happy to assist with network extender installation and troubleshooting.ĭo you have experience with a Verizon Wireless 4G LTE Network Extender? Let us know how it worked for you in the comments. You should rule out problems with activation and GPS antenna placement before changing these settings. Most routers do not require changing port settings or whitelisting IP addresses. Opening ports can lead to security issues, so don’t try this if you’re inexperienced with networks and network security.Īssign the network extender a static IP address, then open the following ports for that address. Port forwarding and IP whitelisting is for advanced users only. To find it, check the network settings on your computer to find the gateway address. The most common address is 192.168.1.1, but it could be something else.
To solve these issues you’ll have to access the Port Forwarding section and IP Whitelisting section in your router’s web GUI. Some routers block communication between the network extender and Verizon’s servers. What if you’re still stuck?Īpart from activation, the second most common cause for getting stuck at step 8A is your internet router settings. Your device should connect to the extender. You may need to turn off your cellular radio the first time: turn on airplane mode for 10 seconds, then turn it off again.
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If all goes well, your phone will automatically connect to the network extender when in range, and you’ll see full signal strength and high speeds. You may have to call back to reactivate if you get stuck at step 8a of the setup process (displayed on the network extender screen). In our experience, Verizon doesn’t always get the activation process right. To do this, slide the top cover off, pull to unplug the GPS antenna, and connect the labeled ends of the extension cable to the extender and GPS antenna. If you can’t place the extender near a window, use the GPS extension cable to place the removable GPS antenna closer to a window.
Place the extender near a window so the GPS antenna can lock on to multiple satellites. Failure to activate will cause the setup process to stall, and you may need to factory reset the extender.īefore powering on, connect the network extender to your router using an ethernet cable.
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You will need your MAC address (on the bottom or side of the extender).
Verizon fails to mention this, but it’s absolutely required. First, contact Verizon to activate the network extender.